Implementation Specialist (Sales)
About Us: EIS is a public safety software company providing a full suite of products, including Jail Management Systems, Police Records Management Systems, CAD, Mobile, and Civil Service Management Systems. We are seeking talented and motivated individuals to join our Professional Services team. Previous law enforcement experience is highly desirable.
Job Description: As a Software Implementation Consultant, Software Support, you will have the opportunity to work in a fast-paced environment managing multiple concurrent projects. Your impact will be significant in ensuring the successful implementation and support of our software solutions.
Responsibilities:
- Overall project management
- Business analysis
- Creation of project deliverables
- Training and project resource coordination
- Work closely with clients and development team members to achieve client goals
- Ability to travel is required, though actual amount will vary by project
- Additional responsibilities may include client training, customer support, program documentation, product testing, and demonstration
Qualifications:
- 5+ years of industry experience
- Bachelor's Degree in Business, Accounting, Information Systems, related field or equivalent work experience
- Excellent customer service and oral/written communication skills
- Proven problem-solving skills
What We Offer:
- 3 weeks' vacation and 5 personal days
- Comprehensive Medical, Dental, and Vision coverage from your first day of employment
- Employee stock ownership and RRSP/401k matching programs
- Lifestyle rewards
- Flexible work options
