Bilingual Benefits Assistant (Spanish/English) (Education)

Position Summary: The Benefits Assistant is responsible for the day-to-day administrative maintenance of employee benefits.

Essential Functions:

• Coordinate daily benefit processing; including, but not limited to, the following:
  • Data entry for entering benefits (medical, dental, vision, life, disability, 401k, NQDC) into HRIS (Oracle)
  • Update other systems, as needed 
• Serve as primary point of contact for incoming calls to the Benefits Department making sure to route calls to the correct person. Provide support for benefit-related questions to both internal and external employees via email and telephone
• Respond to disability claims via email.
• Respond to data inquiries from various agencies.
• Assist with annual benefit mailings as required for Summary Annual Reports, Summary Plan Descriptions, Summary of Material Modifications, etc.

Minimum Requirements:

• Associate's Degree is required. 
• A Bachelor's Degree is preferred, or a combination of education, training, and experience that demonstrates the ability to perform the duties of the position.
• Must maintain confidentiality of employee records and any HIPAA information.
• Ability to multi-task in a fast-paced work environment.
• Ability to meet tight deadlines on a weekly and monthly basis. 
• Ability to work with employees in a pleasant and professional manner.
• Ability to assist, and willingness to work with different departments as needed (Human Resources, Payroll, IT, etc.).
• Highly proficient in Microsoft Word, Excel, Outlook, Windows, the Internet, and other relevant software; experience with Oracle, UltiPro, Taleo preferred; ability to adjust to new and changing computer systems and to operate standard office equipment.
• Mastery of general office procedures and techniques; ability to update skills on a continual basis.
• Excellent typing and data entry skills with accuracy and attention to detail.
• Ability to recognize and maintain confidential information.
• Superior verbal and written communication, including grammar, composition, editing and proofreading.
• Strong interpersonal skills; professional demeanor with a commitment to diversity and equality.
• Strong organizational skills; able to organize and prioritize workflow; ability to manage multiple activities and projects, often with competing deadlines, and follow up on projects through completion, with exceptional attention to detail.
• Ability to work independently with minimal supervision.
• Bilingual Spanish / English strongly preferred.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands and fingers to handle, feel, or operate objects, tools or controls; reach with hands and arms.

Work Environment: 

While performing the duties of this job, the employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work). The employee may be subject to one or more of the following atmospheric conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation.

Competencies:

• Self-Motivated
• Detail Oriented
• Team Oriented
• Customer Oriented
• Collaborative Skills
• Problem Solving/Analysis
• Personal Commitment and Accountability
• Relationship Management
• Must be able to follow Company safety rules and all other Company policies

EOE/Minorities/Females/Vet/Disabled

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.