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Schneider Electric USA, Inc

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Quality Director (Finance)



For this U.S. based position, the expected compensation range is $139,200 - $208,800 per year, which includes base pay and short-term incentive.

The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.
You must submit an online application to be considered for the position. The Company will accept applications on an ongoing basis until the position is filled.

Mission:

The position leads the Quality Function within the Cooling Business to drive the Customer Centricity and enhance a Quality Culture. The position holder owns the Quality processes, embed the Design Assurance programs like Design for Robustness and Design for Reliability and Industrial Assurance Quality within the development processes, and improves customers' experience by anticipating their needs & exceeding their expectations.

Organization structure:

The position will report hierarchically to the CEO, and functionally the Cooling CS&Q Director.

Main responsibilities:

  • Create a Quality first culture and define the strategy in the Cooling Business that puts customers at the centre through cross-functional, multi-channel, proactive, consistent and predictive engagement
  • Define holistic Design Reliability/Verification/Validation strategies with emphasis on technical analysis of requirements including reliability, specifications, and control strategy
  • Drive the relevant quality programs and methods (8D, design for six sigma, etc.) to ensure design robustness and continuous improvement
  • Build efficient and cost-effective execution of verification and validation
  • Ensure End To End Customer Satisfaction & Quality from Offer Creation to End of Life of the offers
  • Ensure the completeness & on-time availability of Program Quality deliverables at Gate Reviews and assures "green" quality conditions to enable a program closure at the planned date by execution of Quality Functional Milestone (QFM) Reviews
  • Maintain the systems to follow the indicator progress for programs and provide related status reports (Work packages completion-On Time Delivery, PPAP fulfilment, Process Qualification Audit Reports)
  • Ensure, that all applicable lessons learned (alerts, warranty expert assessments on prototypes, customer complaint analysis) will be respected within the assigned programs
  • Represent and escalate the voice of customer and drive the customer centricity within the Cooling Business.
  • Run CS&Q related processes (Design Assurance & Reliability, Issue to Prevention, Customer Care, Customer Mindset, Customer Satisfaction & Loyalty Development)
  • Take decision having an impact on customer satisfaction (Safety Alert, Business Risk, etc.) and safety of customers
  • Implement the Schneider Electric Group quality policy, define CS&Q roles, targets and objectives within the Motivair Business
  • Ensure the right level of competency for the CS&Q team, their continuous learning and development. Create career paths for CS&Q professionals
  • Consolidate all Non-Quality Costs and drive improvement actions
  • Align the Cooling Business Quality Management System activities with SP and Global CS&Q QMS practice
  • Stop any process or product delivery in case of serious non-conformance (customer Safety & Regulations topics)
  • Drive Hoshin transformation

Personal competencies
  • Strong customer centricity and business acumen
  • Leadership skills to maintain a diverse team engaged and manage them to stay focused on business deliverables
  • Transformational leadership for change management
  • Digital and agile mind-set
  • Experience of leading complex problem-solving initiatives. Excellent analytical and proven problem- solving skill
  • Influence the VPs/ SVPs/EVPs and senior stakeholders in complex situations: ability to say "NO" and propose mitigation actions to protect our customers
  • Ability to execute on challenging time constraints, prioritize, and manage indirect resources in a matrix organization
  • Ability to get things done through influence, breaking resistance to change
  • Ability to capture know how and reflect improvements in quality systems
  • High level quality foundation (capability study, SPC, FMEA, problem solving methodology, Control Plan etc.)
  • Strong communication and interpersonal skills
  • Ability to collaborate across multiple businesses, geographies, and functions
  • Excellent communication skills in written and oral English
Qualifications and experiences:
  • Post graduate degree / Masters in engineering or business or related
  • 10+ year experiences in Quality, preferably in Industrial solutions, Cooling, automotive/ aerospace/defense industries in R&D environment
  • Design for Six Sigma Master Black Belt/Black Belt, Design for Reliability Certification are strong pluses.

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. For this U.S. based position, the expected compensation range is $139,200 - $208,800 per year, which includes base pay and short-term incentive.

The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.
You must submit an online application to be considered for the position. The Company will accept applications on an ongoing basis until the position is filled.

Mission:

The position leads the Quality Function within the Cooling Business to drive the Customer Centricity and enhance a Quality Culture. The position holder owns the Quality processes, embed the Design Assurance programs like Design for Robustness and Design for Reliability and Industrial Assurance Quality within the development processes, and improves customers' experience by anticipating their needs & exceeding their expectations.

Organization structure:

The position will report hierarchically to the CEO, and functionally the Cooling CS&Q Director.

Main responsibilities:

  • Create a Quality first culture and define the strategy in the Cooling Business that puts customers at the centre through cross-functional, multi-channel, proactive, consistent and predictive engagement
  • Define holistic Design Reliability/Verification/Validation strategies with emphasis on technical analysis of requirements including reliability, specifications, and control strategy
  • Drive the relevant quality programs and methods (8D, design for six sigma, etc.) to ensure design robustness and continuous improvement
  • Build efficient and cost-effective execution of verification and validation
  • Ensure End To End Customer Satisfaction & Quality from Offer Creation to End of Life of the offers
  • Ensure the completeness & on-time availability of Program Quality deliverables at Gate Reviews and assures "green" quality conditions to enable a program closure at the planned date by execution of Quality Functional Milestone (QFM) Reviews
  • Maintain the systems to follow the indicator progress for programs and provide related status reports (Work packages completion-On Time Delivery, PPAP fulfilment, Process Qualification Audit Reports)
  • Ensure, that all applicable lessons learned (alerts, warranty expert assessments on prototypes, customer complaint analysis) will be respected within the assigned programs
  • Represent and escalate the voice of customer and drive the customer centricity within the Cooling Business.
  • Run CS&Q related processes (Design Assurance & Reliability, Issue to Prevention, Customer Care, Customer Mindset, Customer Satisfaction & Loyalty Development)
  • Take decision having an impact on customer satisfaction (Safety Alert, Business Risk, etc.) and safety of customers
  • Implement the Schneider Electric Group quality policy, define CS&Q roles, targets and objectives within the Motivair Business
  • Ensure the right level of competency for the CS&Q team, their continuous learning and development. Create career paths for CS&Q professionals
  • Consolidate all Non-Quality Costs and drive improvement actions
  • Align the Cooling Business Quality Management System activities with SP and Global CS&Q QMS practice
  • Stop any process or product delivery in case of serious non-conformance (customer Safety & Regulations topics)
  • Drive Hoshin transformation
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