Software Development Engineer (Information Technology)
The Software Development Engineer will be responsible for end-to-end production support, including ticket resolution and partnering with users to troubleshoot and resolve Oracle ERP issues. This role will also design, develop, and manage solutions across multiple E-Business Suite modules, including General Ledger (GL), Accounts Receivable (AR), Cash Management (CM), Fixed Assets (FA), Accounts Payable (AP), Purchasing (PO), Order Management (OM), Inventory (INV), Warehouse Management (WMS), and Trade Management.
Collaborate closely with business analysts, system architects, and cross-functional teams to gather requirements and deliver effective, scalable solutions. Core responsibilities include developing stored procedures, packages, and functions using SQL and PL/SQL; customizing Oracle Reports and XML Publisher; and creating Unix Shell scripts to support system operations. Expertise in Oracle Application Framework (OAF) is required for developing and customizing web-based user interfaces, while experience with Oracle Integration Cloud (OIC) is critical for seamless integrations with external systems. Familiarity with AWS Cloud or Oracle Cloud Infrastructure (OCI) is strongly preferred to optimize and deploy ERP solutions in cloud environments.
Essential Job Functions
- Systems Analysis
- Design & Development
- Quality Assurance
- Technical Analysis
- Production Support
- Training & User Support
- SDLC Support
- Issue Tracking & Monitoring
- Reporting & Documentation
- Issue Resolution
- Knowledgebase Maintenance
Eight (8) years of experience in Oracle E-Business Suite, specializing in a solid technical role focused on RICE components. Expertise includes design, development, execution, and production support. Experience with SOA and B2B is preferred but not required. Strong knowledge of development best practices with the ability to grasp complex issues and maintain keen attention to detail. Demonstrated flexibility and adaptability in achieving results within changing priorities. Skilled in collaborating across business units and building positive relationships with professionals at all organizational levels.
Bachelor's Degree in Information Technology from an accredited institution and Oracle IT Certifications. Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook) and Oracle ERP (EBS R12). Skilled in SQL, Toad, Oracle Forms, Oracle Reports, and other Oracle technologies. Highly detail-oriented, self-motivated, organized, and able to manage multiple projects simultaneously. Excellent customer service and communication skills.
Ability to sit, stand, move, and perform repetitive hand/finger motions for extended periods. May require walking primarily on level surfaces, reaching above shoulder height and below the waist, and lifting up to 25 pounds. Typical office setting with controlled air quality and mild temperatures.
