Pharmacy Technician – Hybrid (Orange, CA) (Finance)

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.

Location: California Corporate Office | Remote Type: Hybrid Remote
Schedule: Full-Time | 40 Hours/Week

Join Our Team and Make a Difference in Healthcare

Are you a licensed Pharmacy Technician with a passion for healthcare, detail, and helping others? We're looking for a motivated and customer-focused professional to support the day-to-day operations of our Pharmacy Department. In this hybrid role based out of our Orange, CA office, you'll be at the heart of supporting key programs that help improve patient outcomes and maintain compliance with industry regulations.

This is more than a support role - it's an opportunity to make a real impact.

What You'll Do:

As a Pharmacy Technician, you'll provide essential administrative and clerical support that keeps our Pharmacy Department running smoothly. You'll be involved in multiple programs and projects and ensure members receive the medications they need.

Your day-to-day responsibilities will include:

• Making high-volume outbound calls to members, providers, and pharmacies for medication adherence programs.

• Assisting members with medication refills and coordinating with prescribers for authorizations.

• Responding to inquiries from members, physicians, and pharmacies regarding prescription benefits.

• Collaborating with our Pharmacy Benefit Manager (PBM) to resolve prior authorization issues and rejections.

• Maintaining member confidentiality per HIPAA standards.

• Supporting internal departments to resolve pharmacy-related issues.

• Ensuring all pharmacy programs align with compliance standards and CMS criteria.

• Performing other duties as needed to support the team.

What We're Looking For:

Required:

• High School Diploma or GED

• Active Pharmacy Technician License (CA)

• At least 1 year of customer service experience

• Strong written and verbal communication skills

• Knowledge of pharmacy terminology, dosage forms, and medication applications

• Proficiency in multitasking and prioritizing work in a fast-paced environment

• Ability to problem-solve and collaborate cross-functionally

• Strong organizational and time management skills

Preferred:

• Associate's Degree or completion of Pharmacy Tech school

• Certified Pharmacy Technician (CPhT)

• Pharmacy experience in a healthcare setting

• Bilingual - English/Spanish or English/Chinese

Why Join Us?

We are committed to improving the health and well-being of our members and community. When you join our team, you'll work in a collaborative and mission-driven environment that values innovation, accountability, and compassion.

Work Environment: Hybrid remote work with a supportive and inclusive team

Growth Opportunity: Work on meaningful programs with real impact

Work-Life Balance: Regular schedule with reasonable expectations

Location: Orange, CA

Physical Requirements:

• Ability to sit, stand, walk, and use hands regularly

• Occasionally lift/move up to 10 lbs

• Visual acuity for reading and computer use

Ready to take the next step in your career? Apply today and help us continue to make a difference in the lives of our members.

Pay Range: $41,472.00 - $62,208.00
Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.

Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.

*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/ . If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email careers@ahcusa.com .