Generator Service Supervisor (Finance)

Overview

Responsible for daily direction and supervision of the Power Systems service department.

We are seeking a motivated individual who has the potential to quickly advance to the role of Assistant Service Manager. If you are the right candidate, this position offers a fast-track pathway to leadership within our team.

Responsibilities

• Assist Service Mgr. with Generator/Marine Technician job assignments and oversee progress to completion.
• Communicate job status, description, and cost to customers; send repair estimates for approval
• Oversee technician work assignments, ensure the appropriate manpower, parts and supplies are available to complete work in a clean and safe work environment.
• Manage work in process, verify scope of work completed correctly and ensure all necessary documentation is submitted by technicians. Prepare job for invoicing
• Assist Service Manager in responding to, and handling customers' service complaints.
• Aid in recruiting, hiring, and training of new technicians
• Help evaluate Technician overall performance including productivity and efficiency metrics.

Qualifications

High School Graduate or GED and more than three years' experience required in the power generation industry. Prior supervisory experience in a field service environment preferred.

• Good customer service, communication, telephone and organization skills
• Self-motivated, dependable, driven individual who can effectively supervise others
• Ability to effectively build relationships with customers and coworkers
• Strong attention to detail, ability to multitask in fast paced environment with shifting priorities
• Ability to read and interpret technician writeups and summarize in a grammatically correct format.
• Ability to find a solution for or to deal proactively with work-related

COMPUTER SKILLS:

Experience with Adobe Acrobat and Microsoft Office (Word, Excel, Outlook).

Competitive pay, a flexible work environment, and a well-built benefits program can be the foundation of your financial plan. From health insurance and retirement to paid time off, our wide range of benefits help you enjoy a balanced lifestyle and a promising future. We provide:

• 401(k) savings plan
• Tuition reimbursement
• Holidays
• Vacation
• Employee-assistance program
• Medical programs
• Dental programs
• Vision programs
• Flexible spending accounts
• Employee life and accident insurance
• Supplemental life and accident insurance
• Business travel accident insurance
• Short-term disability insurance
• Long-term disability insurance
• Flexible work schedules
• Sick time off
• Annual safety-shoe allowance
• Annual prescription safety-glasses allowance