Custodial Floor Care Lead (Maintenance)
JOB SUMMARY: The Floor Care Lead is responsible for supervising and performing floor maintenance services across multiple contracted sites. This role ensures high-quality floor care standards are met while supporting and guiding a floor care team. The ideal candidate will have hands-on experience
with floor care techniques and equipment, demonstrate leadership, and maintain a proactive, team-oriented approach.
ESSENTIAL FUNCTIONS:
- Lead and support a team of floor care staff, ensuring tasks are completed efficiently and to quality standards.
- Clean and maintain floors using appropriate techniques, including stripping, waxing, buffing, and shampooing.
- Operate and train others on the use of floor cleaning machines such as buffers, scrubbers, extractors, and vacuums.
- Organize weekly assignments, site rotations, and ensure equipment and supplies are prepared.
- Conduct walkthroughs and report progress or concerns to the Supervisor/ Upper management.
- Ensure adherence to all safety procedures and regulations.
- Monitor inventory of floor care supplies and request resupply when needed.
- Communicate effectively with team members and site contacts to coordinate work with minimal disruption.
- Assist with onboarding and hands-on training of new floor care staff.
- Serve as a working lead, actively participating in all floor care tasks. Ensure cleanliness and upkeep of equipment and supply storage areas.
- Maintain logs and documentation as required for work completed or safety compliance.
- Perform other duties as assigned.
COMPENTENCIES
- Oral/Written Communication
Articulate thoughts and ideas clearly and effectively in written and oral forms.
- Critical Thinking/Problem Solving
Obtain, interpret, and use knowledge, facts, and data to make decisions and overcome problems.
- Teamwork/Collaboration
Work within a team structure and can negotiate and manage conflict.
- Digital Technology
Use existing digital technologies ethically and efficiently to solve problems, complete tasks, and accomplish goals. Demonstrate adaptability to new and emerging technologies.
- Leadership
Assess and manage emotions and those of others; use empathetic skills to guide and motivate; and organize, prioritize, and delegate work. Use interpersonal skills to coach and develop others.
- Professionalism/Work Ethic
Demonstrate personal accountability, effective work habits, and understand the impact of non-verbal communication on professional work image. Demonstrates integrity and ethical behavior, acts responsibly, and able to learn from mistakes.
EDUCATION/EXPERIENCE
1. Must have a valid driver's license, pass background check, and drug test.
2. Minimum 1–2 years of experience in floor care (strip/wax, carpet cleaning, buffing).
3. Previous supervisory or lead experience preferred.
4. Ability to lift up to 50 lbs. with assistance and/or equipment.
5. Familiarity with OSHA regulations including Hazard Communication and Blood Borne Pathogens.
6. Strong communication, organizational, and time management skills.
POTENTIAL CAREER PATHS
- Regional Custodial Manager
- Quality Control Liaison
- Associate Director of Environmental
